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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark

Mark

June 10, 2025

5  out of  5
rating by Mark
"Excellent job, Daniel!! The knowledgeable insurance professional truly went above and beyond 🤩"
We responded:
"Thank you for your review, Mark! I'm happy to hear that Daniel provided exceptional service and exceeded your expectations. Our team is dedicated to offering knowledgeable and personalized support. Let us know if there's anything else we can assist you with!"
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John Williams

June 9, 2025

5  out of  5
rating by John Williams
"If it were possible I’d give your company a trillion stars. Ease of access and transition and obtain insurance was made easy and painless thanks to your company and your team! I can’t thank yall enough! I look forward to what the future holds with your company! I appreciate you! Thank you Dan B!!!!"
We responded:
"Thank you so much, John! I'm really happy to hear that you found the process smooth and effortless. Dan and the rest of our team are dedicated to making things as easy as possible for you. We appreciate your kind words and look forward to continuing to serve you! Let us know if there's anything else we can do for you."
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Matthew Thompson

June 4, 2025

5  out of  5
rating by Matthew Thompson
"I doubted it then discovered it was the cheapest price around, I tried to call at least 3 or 4 companies, I was proven wrong and switched right over go see Daniel Falter he helped me out. Ended up with better coverage as well."
We responded:
"Matthew, thank you for sharing your experience! I'm happy to hear that Daniel was able to assist you in finding better coverage at a great price. We appreciate your business with us and are here to help with any further insurance needs. Let us know if there's anything else we can do for you!"
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David Hantz

June 2, 2025

5  out of  5
rating by David Hantz
"Great commutation and willing to work around your schedule"
We responded:
"Thank you, David! I'm happy to hear that you appreciated our communication and flexibility. It's important to us to accommodate your schedule and make the process as smooth as possible."
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Katie Walsh

May 29, 2025

5  out of  5
rating by Katie Walsh
"Absolutely fantastic service at Mike Kuebler State Farm Insurance in Williamsburg, VA! We walked in and met up with Mike to handle our move from another state, And he made the process so easy Along the way we worked with both Daniele and Dan and got our car insurance switched to another state or renter insurance home insurance everything we could’ve possibly need they took care of with phone calls and easy interaction. The entire office is professional and personal, Honest and timely with their calls and information, Polite and friendly, and I cannot think of a better place to do business"
We responded:
"Thank you, Katie, for sharing your wonderful experience with our office! I'm glad to hear that the transition was smooth and that Daniele and Dan were able to assist with your insurance needs. It's great to know that you found our team professional and friendly. If you need any further assistance, feel free to reach out. We're here to help!"
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Angela Roberson

May 16, 2025

5  out of  5
rating by Angela Roberson
"Professional and curteous service."
We responded:
"Thank you, Angela, for your wonderful feedback! I'm glad you found our service professional and courteous. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Carol Houston

May 15, 2025

5  out of  5
rating by Carol Houston
"Dan B. Assisted me with obtaining insurance and was so very helpful and competent. He made sure I received the coverage I needed in areas I wasn’t thinking of without being pushy or sellsy. I would highly recommend working with them for insurance coverage."
We responded:
"Thank you, Carol, for sharing your experience! I'm glad to hear that Dan B. was able to assist you effectively and ensure you received the necessary coverage. It's wonderful to know he provided the help you needed without any pressure. We appreciate your recommendation and are here for any future insurance needs or questions you might have!"
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Lulu Schropp

May 15, 2025

5  out of  5
rating by Lulu Schropp
"Dan was super helpful with everything and gave me all the information necessary to get the insurance I needed! He clearly knows what he is doing and I would 100% work with him again."
We responded:
"Thank you, Lulu, for sharing your experience! I'm glad to hear that Dan was able to assist you effectively and provide all the necessary information. It's wonderful to know you'd choose to work with him again. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Nadiia Skakun

May 15, 2025

5  out of  5
rating by Nadiia Skakun
"Мала нагоду поспілкуватись зі страховим агентом Anna Stepko зі State Farm. Не можу не відмітити її компетентність в своїй роботі щодо автостахування. Я не змогла оформити поліс онлайн і зателефонувала в компанію. Анна допомогла з'ясувати і прорахувати найвигідніші варіанти для мене і оформила кейс дуже швидко і якісно. Безмежно вдячна!!! Щире спілкування агента, тим паче на рідній для мене мові, спонукає до продовження співпраці з даною компанією."
We responded:
"Щиро дякуємо за ваш теплий відгук! Нам дуже приємно знати, що ви залишилися задоволені обслуговуванням у нашому офісі. Ми цінуємо вашу довіру та завжди прагнемо забезпечити професійну підтримку й уважне ставлення до кожного клієнта. Дякуємо, що обрали нас! З повагою,"
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Taha Hussain

May 12, 2025

5  out of  5
rating by Taha Hussain
"Great customer service by the representative. He achieved what I was desiring."
We responded:
"Thank you, Taha, for your wonderful feedback! I'm glad to hear that we were able to meet your expectations. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Chas Giufurta

May 9, 2025

5  out of  5
rating by Chas Giufurta
"We recently moved to Virginia from Arizona and had to find a new State Farm agent. The Kuebler agency has been extremely helpful in transferring our policies, especially Daniel Falter. Daniel is extremely knowledgeable and has made us feel welcomed. He made the establishing new account transparent."
We responded:
"Thank you, Chas, for sharing your experience! I'm glad to hear that Daniel was able to assist you with transferring your policies and making the transition smooth. It's wonderful to know you felt welcomed and that everything was clear. If you have any further questions or need assistance, please don't hesitate to reach out. Welcome to Virginia!"
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Сергей Макуха

May 8, 2025

5  out of  5
rating by Сергей Макуха
"Anna Stepko is a very professional specialist. She could to solve my problem. Thank you."
We responded:
"Thank you, Сергей, for your feedback! I'm happy to hear that Anna was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Richard & Sarah Wilmoth

May 3, 2025

5  out of  5
rating by Richard & Sarah Wilmoth
"Dina at Mike Kuebler State Farm is wonderful! She is knowledgeable and friendly and really took her time explaining our options to us. We highly recommend her for any insurance needs or questions you have!"
We responded:
"Thank you, Richard and Sarah, for your fantastic feedback! I'm happy to hear that Dina provided you with such a knowledgeable and friendly experience. It's great to know she took the time to explain your options thoroughly. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Alicia Linton

May 1, 2025

5  out of  5
rating by Alicia Linton
"Dina at Mike Kuebler State Farm has been incredible to work with. She went to bat for me to get a better rate for my life insurance and kept me updated throughout the whole process. She called me and responded to my texts even after hours. She is an excellent State Farm agent."
We responded:
"Thank you, Alicia, for sharing your experience! I'm glad to hear that Dina provided such dedicated service and helped you secure a better rate for your life insurance. Her commitment to keeping you informed and being available even after hours truly reflects our team's dedication!"
Profile photo of Molly Jo Riportella

Molly Jo Riportella

April 25, 2025

5  out of  5
rating by Molly Jo Riportella
"Working with Dina at State Farm has completely changed how I feel about insurance. She went above and beyond by doing extra research into my life insurance options and took the time to explain every detail in a way that made sense. What really stood out was how personal and genuine she was—she truly listened to me and made sure the coverage met my family’s specific needs. I’ve never looked forward to speaking with an insurance agent before, but Dina made the entire experience so pleasant and supportive that I actually enjoy our conversations. She’s a rare gem in the insurance world!"
We responded:
"Thank you, Molly Jo, for sharing your wonderful experience with Dina! I'm glad to hear how she made a positive impact on your view of insurance. Her dedication to researching and explaining your insurance options truly reflects our commitment to personalized service. It's fantastic that you found the experience pleasant and supportive. If you have any more questions or need assistance in the future, feel free to reach out."
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Earl Cochrone

April 25, 2025

5  out of  5
rating by Earl Cochrone
"Ever since I switched to SF from Geico, Mike's office has been exceptional. Ike Andrews and Carmen specifically have been the most helpful in getting things done in a timely manner. Great place to get help with your insurance needs, and continues to be a great local place that will take care of you."
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Sloan Sawyer

April 22, 2025

1  out of  5
rating by Sloan Sawyer
"Had an issue with my house flooding. Agent was out of town and person answering the phone spoke poor English and did not help. I ended up filing a claim online. Appraiser was wonderful and walked us through but we needed our agent. When he came back he didn't even call and answer my messages. I called again for a copy of my ins policy as they put the renewal version up on the website 3 months earlier so I could not access my current policy. He ghosted me on that too. Now they're calling to sell me more insurance, not happening."
We responded:
" Dear Sloan, Thank you for sharing your feedback. We truly appreciate hearing from our clients and take all reviews seriously as we continuously strive to improve our services. We are sorry to hear about your recent experience and any frustration it may have caused. We understand the importance of timely support during critical times like a house flood. Our records indicate that we received one text message from you requesting a callback. We regret if this led to any perceived delay in communication. That said, we are glad to know that our State Farm appraiser was able to assist you effectively and that your claim was handled and paid out promptly as this was our promise when earning your business. Our team is dedicated to ensuring that claims are processed smoothly and efficiently. We are an office that prides itself on being able to help people from all walks of life. My amazing team here in Williamsburg can help people in not only the English language, but Spanish, Ukrainian, Polish and Russian. We might have an accent that you are not use to, but I can assure you, all of my licensed team members can communicate and get the job done in English. Regarding your request for a copy of your insurance policy, we apologize for any inconvenience you experienced accessing the current version online. We will ensure that you receive all necessary documents promptly and are reviewing our process to prevent such issues in the future. We value your business and want to address any remaining concerns you have. I have made multiple attempts to speak with you about this situation via phone and text but we have not heard any response. Please feel free to reach out directly to our office at 757-229-3229 or so we can assist you further and restore your confidence in our services. Lastly, regarding a phone call to “sell you insurance” we were simply attempting to set up a review of your insurance plan to make sure you understand all coverages and make sure there are no gaps or concerns that you may have…especially after a claim was filed where you had large amount of damage to your home. We know that life changes, so we do offer this service to our policy holders at least once every other year. Thank you for your understanding and patience. Sincerely, Mike Kuebler Owner of Kuebler State Farm "
Profile photo of Anna Stepko

Anna Stepko

April 22, 2025

5  out of  5
rating by Anna Stepko
"Heidy is a great specialist and very nice as a person! High level of service helped me to figure out with all questions and concerns! Strongly recommend this office!"
We responded:
"Thank you, Anna, for sharing your experience! I’m delighted to hear that Heidy provided you with exceptional service and assistance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Andrew Dustan

April 21, 2025

5  out of  5
rating by Andrew Dustan
"I've had a great experience working with Daniel through this office. I have appreciated the strong communication and the ability to find coverage that is consistent with my needs and preferences."
We responded:
"Thank you, Andrew, for sharing your positive experience! I'm glad to hear that Daniel's strong communication and dedication to finding the right coverage for you have been appreciated. We're here to assist with any other needs or questions you may have."
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Vitalii Lytus

April 16, 2025

5  out of  5
rating by Vitalii Lytus
"I recently had the pleasure of working with Anna. She is always so helpful and answers all questions . Friendly, knowledgeable, and always ready to help. I highly recommend this office to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you, Vitalii, for sharing your experience! I'm glad to hear that Anna was able to assist you with her friendly and knowledgeable approach. We appreciate your recommendation and are here to help with any future insurance needs. Feel free to reach out anytime!"
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Belkis Solorzano

April 11, 2025

5  out of  5
rating by Belkis Solorzano
"Thank you very much Heidy for your kindness"
We responded:
"Thank you, Belkis, for your kind words! I'm happy to hear that Heidy's kindness made a positive impact on your experience. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Valentyna Bezkhlibna

April 4, 2025

5  out of  5
rating by Valentyna Bezkhlibna
"Many thanks to Anna for the complete information and help in obtaining insurance, a very competent specialist."
We responded:
"Thank you, Valentyna, for sharing your experience! I'm happy to hear that Anna provided you with all the information and assistance you needed. Her expertise is truly valued here. If you have any more questions or need further assistance, feel free to reach out!"
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Jenner Gonzalez

April 3, 2025

5  out of  5
rating by Jenner Gonzalez
"Kat fue muy amable y comprensiva con mis necesidades, me ayudo a resolver mis inquietudes y siempre estuvo en contacto en mi idioma. Me ofrecio un excelente servicio, muchas gracias a Kat"
We responded:
"¡Gracias, Jenner, por compartir tu experiencia! Me alegra saber que Kat pudo ayudarte con tus inquietudes y que te ofreció un servicio excelente. Estamos aquí para asistirte en lo que necesites. ¡No dudes en contactarnos si tienes más preguntas o necesitas ayuda en el futuro!"
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Fernando José HenriquezMejia

April 2, 2025

5  out of  5
rating by Fernando José HenriquezMejia
"Very grateful for the service provided by the agents, always willing to help and very friendly. Thank you very much."
We responded:
"Thank you, Fernando, for your kind words! I'm happy to know that our team was able to assist you with friendliness and dedication. Your appreciation means a lot to us. If you have any questions or need further assistance, please feel free to reach out."
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Vinay Vijayan

March 28, 2025

5  out of  5
rating by Vinay Vijayan
"Anna was very patient and helpful in getting me new policy."
We responded:
"Thank you, Vinay, for sharing your experience! I'm happy to hear that Anna was patient and helpful in assisting you with your new policy. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"