Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Berry

Laura Berry

September 4, 2026

5  out of  5
rating by Laura Berry
"Whenever I reach out to the office, they are always prompt in returning a call or email. Very appreciative for their service."
We responded:
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that our team has been prompt in responding to your calls and emails. We appreciate your support!"
Profile photo of David Holden

David Holden

September 1, 2026

5  out of  5
rating by David Holden
"Needed a renter's and personal articles policy for school and State Farm has been our go-to insurer for more than three decades - different agents in different states are all top notch and the same was true here. Thank you Morgan for your help!"
We responded:
"Thank you, David! I'm glad to hear that Morgan was able to assist you with your insurance needs. It's wonderful to know that you've had such a positive experience with State Farm over the years. We're here if you need anything else!"
Profile photo of Susan Reeves

Susan Reeves

August 31, 2026

5  out of  5
rating by Susan Reeves
"Mike and Dina are great to work with and have been very responsive with all questions that have come up. Highly recommend!"
We responded:
"Susan, we appreciate your recommendation! I'm happy to hear that you find working with our team a great experience and that we've been responsive to your questions. Let us know if we can help with anything else!"
Profile photo of Tashawndae Baker

Tashawndae Baker

August 26, 2026

5  out of  5
rating by Tashawndae Baker
"I did some changes to my insurance policies today and my representative was Dina. When I say she is 100% perfection oh my God, she knew everything every question was answered. Every concern was answered and she made me feel so much better than I was in the beginning. She went through everything precisely without missing any detail and I am so grateful for her. She is an amazing customer service representative and her phone conversation conversation was so professional to the highest of perfection. She is highly recommended from me if you have to do any changes to your policies!!"
We responded:
"Tashawndae, thank you for taking the time to leave us a review! I'm really happy to hear that Dina provided you with such a thorough and professional experience. It's great to know she was able to address all your questions and concerns so effectively. We appreciate your recommendation and are here to help with any other insurance needs you might have. Thanks for choosing us!"
Profile photo of Lisa Green

Lisa Green

August 22, 2026

5  out of  5
rating by Lisa Green
"I would like to commend Dina Borroto of State Farm Insurance. She's a wonderful resource, so knowledgeable, thorough and kind. My husband passed away last year and Dina helped me get through a difficult time with her thoughtfulness and expertise. Thank you very much."
We responded:
"Thank you, Lisa, for sharing your experience. I'm truly grateful to hear how Dina was able to support you during such a challenging time. Her dedication and care are what we strive for every day. We're here for you, so feel free to reach out if you need anything else!"
Profile photo of Jennifer Saltsman

Jennifer Saltsman

August 19, 2026

5  out of  5
rating by Jennifer Saltsman
"Heidy is the office manager and was extremely helpful and thorough in helping us with a renters insurance for my son’s college dorm. We’re out of state so it was nice to have someone make the process as simple as possible."
We responded:
"Thank you, Jennifer! I'm happy to hear that Heidy was able to assist you with your son's insurance and make the process smooth, especially with you being out of state. We appreciate your feedback and are here if you need anything else!"
Profile photo of J. K.

J. K.

August 11, 2026

5  out of  5
rating by J. K.
"Daniel Falter has been the best representative for State Farm Insurance. He was knowledgeable, efficient, very thoughtful, helpful, personal and kind. I highly recommend this State Farm agency."
We responded:
"That is wonderful to hear, J. K.! Knowing that Daniel provided such kind, attentive support and made your experience with your home and auto policies so seamless makes me incredibly proud. Thank you for taking a moment to post your feedback and support our local Williamsburg office!"
Profile photo of Jay Art

Jay Art

August 10, 2026

5  out of  5
rating by Jay Art
"My wife and I had an excellent experience getting new auto and renters policies through Daniel. He was very helpful and transparent through the process to get us an affordable rate for both of our vehicles. Thanks again to Daniel!"
We responded:
"Jay, thank you for taking the time to leave us a review! I'm happy to hear that you and your wife had a great experience with Daniel. It's wonderful to know he was able to assist you with your insurance policies and find an affordable rate. We're always here to help if you need anything else!"
Profile photo of TK The Man

TK The Man

August 6, 2026

5  out of  5
rating by TK The Man
"Kristina and her team are always nice and helpful. They are always answering my question even if I feel it’s question not worth asking. Also if the team is not available due to close of business and if I send them a text they answer right away the next business day. If you are you looking for insurance and an agent State Farm and Kristina is the way to go."
We responded:
"Thank you! I'm happy to hear that our team has been helpful and responsive to your needs. We strive to make sure all your questions are addressed, no matter what. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
Profile photo of Gerald Chew

Gerald Chew

August 5, 2026

5  out of  5
rating by Gerald Chew
"I would like to thank State Farm, and particularly Dina for helping me with getting insurance coverage for both my home and auto. I called to get a quote over the phone, and Dina was very helpful in giving me a very reasonable quote. I felt she knew what State Farm could offer me, and was able to show me where I could save hundreds by switching to State Farm. Thank you for helping me with this decision."
We responded:
"Gerald, thank you for taking the time to leave us a review! I'm happy to hear that Dina was able to assist you with your insurance needs. It's great to know that you found the quote reasonable and that switching to State Farm was beneficial for you. We appreciate your trust in us. Let us know if we can help with anything else!"
Profile photo of Everrette Holland

Everrette Holland

August 4, 2026

5  out of  5
rating by Everrette Holland
"She was very professional she.explain things to me Thanks"
We responded:
"Everrette, thank you for taking the time to leave us a review! I'm happy to hear that you found the service professional and the explanations clear. We're always here to help if you need anything else!"
Profile photo of M

M

August 4, 2026

5  out of  5
rating by M
"DINA was very patient, professional and informative ! Best experience I ever had with a life insurance agent !"
We responded:
"M, I'm glad to hear that Dina provided you with such a positive experience. We strive to offer professional and informative service, and it's wonderful to know Dina made a lasting impression. Feel free to reach out if you need anything else!"
Profile photo of David Brown

David Brown

July 30, 2026

5  out of  5
rating by David Brown
"Dina was very polite and knowledgeable about both car and life insurance."
We responded:
"Thank you, David! I'm glad to hear that Dina was able to assist you with her polite and knowledgeable approach to insurance. We appreciate your feedback and are here if you need anything else!"
Profile photo of Jules Villalon

Jules Villalon

July 9, 2026

5  out of  5
rating by Jules Villalon
"Had a very smooth, fast, and convenient transaction. Special thanks to Kelsey and Daniel for an amazing costumer service experience."
We responded:
"Jules, thank you for taking the time to leave us a review! I'm happy to hear that your transaction was smooth and convenient. Kelsey and Daniel will be thrilled to know they made your experience amazing. We're always here if you need anything else!"
Profile photo of Nick Fritz

Nick Fritz

July 3, 2026

5  out of  5
rating by Nick Fritz
"Josh V helped us get a quote for our property and made it competitive with our previous insurance for much less. He was very easy to work with and walked us through the documents and transition to State Farm. Everything was very clear and he was also quick to respond. Highly recommend."
We responded:
"Nick, thank you for taking the time to leave us a review! I'm happy to hear that Josh was able to assist you with a competitive quote and make the transition to State Farm smooth and clear. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Aidan Welch

Aidan Welch

July 1, 2026

5  out of  5
rating by Aidan Welch
"I spoke with Dan B. who was very efficient and polite. He was able to put together a policy that provides the same coverage as my existing policy at a fraction of the cost."
We responded:
"Aidan, thank you for taking the time to leave us a review! I'm glad to hear Dan was able to assist you efficiently and help you find a policy that suits your needs. We appreciate your feedback and are here if you need anything else!"
Profile photo of laura hollen

laura hollen

June 30, 2026

5  out of  5
rating by laura hollen
"Very thorough explanation of coverage and clearly interested in making sure it was what I felt I needed, as well as good coverage."
We responded:
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that you felt well-informed about your coverage options and that we could help you find what you needed. We're always here if you have any more questions or need further assistance!"
Profile photo of gab sark

gab sark

June 29, 2026

5  out of  5
rating by gab sark
"Your number one stop for all your insurance needs. Very professional and I will highly recommends."
We responded:
"Gab, I'm happy to hear that you consider us your top choice for insurance needs. We strive to provide professional service, and your recommendation means a lot to us!"
Profile photo of Christina Santamaria

Christina Santamaria

June 26, 2026

5  out of  5
rating by Christina Santamaria
"I had the pleasure of working with Dan and Dina on my Homeowners and Auto Policies. Dan was so incredibly helpful from the start when I was just in the beginning of home buying process. He was always available for calls to answer any questions and was super nice! I also appreciated how he walked me through all my options for my policies and what I could do to get the most out of my policies. I even switched my Auto policy over to State Farm as well and it was the smoothest process I’ve had with getting any policy to date! I also got a chance to work with Dina (hopefully spelled the name correctly) and she was absolutely amazing! She checked in to make sure everything went well with closing and got those policies finalized for me. She is so personable and was a delight to talk to as well! I appreciate the whole team here and am impressed with the professionalism and care they put into helping their clients! A huge thank you to Dan and Dina again!"
We responded:
"Thank you, Christina, for sharing your experience! I'm really glad to hear that Dan and Dina were able to assist you so well with your policies. It's wonderful to know that Dan was there for you throughout the home buying process and that Dina ensured everything went smoothly with your closing. We're proud to have such dedicated team members who truly care about helping our customers. We appreciate your kind words and are here if you need anything else!"
Profile photo of Tesla Hasher

Tesla Hasher

June 25, 2026

5  out of  5
rating by Tesla Hasher
"I just wanted to say how wonderful Dina has been to work with! I’ve been helping my mother get her life organized after going through cancer and chemotherapy, and I’ve called on Dina to help us with multiple issues. She gets everything done in a timely manner, has a great attitude, and is super easy to work with! I would definitely recommend Dina and this State Farm agency!"
We responded:
"Tesla, thank you for taking the time to leave us a review! I'm really happy to hear that Dina has been such a great support for you and your mother during this challenging time. It's important to us that our team is both efficient and compassionate, and I'm glad Dina has made a positive impact. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Daniela J

Daniela J

June 25, 2026

5  out of  5
rating by Daniela J
"I had a great experience working with Morgan at State Farm. She made the process of setting up insurance for my car quick, easy, and stress-free. She was friendly, knowledgeable, and took the time to answer all of my questions while making sure I got the coverage that fit my needs. I truly appreciate her excellent customer service!"
We responded:
"Thank you, Daniela! I'm really happy to hear that Morgan made setting up your insurance a smooth and stress-free experience. It's great to know she was able to answer all your questions and find the right coverage for you. We appreciate your feedback and are here if you need anything else!"
Profile photo of Megan Troop

Megan Troop

June 25, 2026

5  out of  5
rating by Megan Troop
"Josh was extremely knowledgeable and helped me get a great price for my auto insurance!"
We responded:
"Megan, I'm happy to hear that Josh was able to assist you with your auto insurance needs and find you a great price. We appreciate your feedback and are here if you need anything else!"
Profile photo of Vitaliy Haustov

Vitaliy Haustov

June 22, 2026

5  out of  5
rating by Vitaliy Haustov
"We'd like to share our experience with a manager at State Farm, Anna Stepko. She helped us quickly and professionally arrange insurance for our additional vehicle. We wish the company continued prosperity and career advancement for this wonderful manager."
We responded:
"Thank you, Vitaliy, for sharing your experience! I'm delighted to hear that Anna was able to assist you efficiently with your insurance. We truly appreciate your kind words and well wishes. Feel free to reach out if you need anything else!"
Profile photo of Tyshea Minor

Tyshea Minor

June 15, 2026

5  out of  5
rating by Tyshea Minor
"Was hesitant at first, because I am currently with Progressive. However, they keep raising my rate during renewal and I have a good driving record. After speaking with Kelsey, whom by the way, was able to keep me on the phone. She was able to get me a better rate and coverage. The transition was smooth and exactly what she said it would be. Very pleasant to speak with and patient! Thanks for welcoming me to State Farm!"
We responded:
"Tyshea, thank you for taking the time to leave us a review! I'm happy to hear that Kelsey was able to assist you in finding a better rate and coverage. It's great to know the transition was smooth and met your expectations. Welcome to State Farm! We're here if you need anything else."
Profile photo of Evonne H

Evonne H

June 12, 2026

5  out of  5
rating by Evonne H
"Over the past few months, I have been helping my son navigate a complicated situation involving a job relocation, renter's insurance, auto insurance, vehicle registration, policy changes, and eventually an unexpected cancellation of the auto policy.

During that time, I had many questions—some simple, some complicated—and the team at Kuebler State Farm in Williamsburg was consistently patient, professional, and willing to help.

Daniel Falter was the first person who assisted us. He took the time to explain coverage options, answer questions about vehicle registration requirements, and help us work through several changes as our plans evolved.

Later, Katie helped investigate billing and refund questions. She carefully reviewed account activity and took the time to explain what had happened and what options were available.

Most recently, Anna spent a significant amount of time helping me understand a payment issue involving a renter's policy. Rather than simply telling me to contact someone else, she researched the account history, reviewed prior transactions, contacted the billing department, and followed through until she understood the situation.

What impressed me most was not just the insurance products, but the level of customer service. Throughout a stressful period for our family, every person I spoke with treated me with kindness, patience, and respect.

Thank you to Daniel, Katie, Anna, and the entire Mike Kuebler State Farm team for your professionalism and willingness to help.

Highly recommended."
We responded:
"We are so incredibly grateful for your business and this wonderful feedback, E H!
Relocations involve so many moving parts, and navigating vehicle registration and policy updates on top of that can certainly feel overwhelming. I am incredibly proud of Daniel, Katie, and Anna for stepping up to research those billing and account details and for sticking with you until every single question was answered. Our entire Williamsburg team focuses on delivering compassionate, respectful, and deeply dedicated care during stressful times. We appreciate your high recommendation and are so glad we could help your family through this transition. If you have any additional questions regarding auto, renters, or general liability insurance policies, please don't hesitate to contact our office.
Thank you for choosing us to be your good neighbor!"